Enkola y'Okukola ku Kwemulugunya
RSL Finance Limited yeewaayo okukola ku kwemulugunya kwonna mu bwenkanya, mu kiseera ekisaanidde ne mu bwesigwa, ng'ekwata ku byetaagisa bya UMRA eby'Okukuuma Omukasitoma.
Engeri y'Okuleeta Okwemulugunya
Osobola okuleeta okwemulugunya mu ttabi lyonna, ku ssimu, ku email eri complaints@rslfinance.ug, oba okuyita mu fomu y'endowooza ku mukutu guno.
Okukakasa
Buli kwemulugunya kukakasibwa n'ennamba ey'okujuliza eya kyekka mu lunaku lumu olw'okukola.
Okunoonyereza n'Okugonjoola
Okwemulugunya kunoonyerezebwa mu bwenkanya n'awatali kulupirira ku ludda. Tujja kukutegeeza enneeyitirirayo n'ebivuddemu mu kusuubiza kwaffe okw'obuweereza.
Okutumbula
Bw'oba toyagala okuddamu kwaffe, osobola okutumbula ensonga eri Abakulu baffe oba eri Uganda Microfinance Regulatory Authority (UMRA).
Ebiwandiiko
Okwemulugunya kwonna, ebikolwa ebyakozeddwa, n'ebivuddemu biwandiikibwa ne bunnyonnyolwa Akakiiko ng'ekitundu ky'obuyinza bwaffe obw'okukuuma omukasitoma.